I’m the better
celebrant because I charge more
No, you did
not misread that! It is the logical corollary to the
claim by celebrants that those who charge less than
they do must do so because they are average or
mediocre. Which suggests that those who can’t afford
your fee are somehow less deserving of excellent
services.
Both excellence and mediocrity come at
all price points.
When you are running a business you choose your
niche, and target what you offer and what you
charge, accordingly. Though rarely articulated, the
niche you choose should align with your
philosophical approach to your wider purpose.
If your purpose is to feed people, a stall offering
traditional street food and an expensive restaurant
offering similar cuisine both meet the same need and
satisfy the same basic requirement: an enjoyable
food experience that satiates the hunger of your
customers.
Price alone is no assurance of quality. We’ve all
seen bad reviews of expensive restaurants and rave
reviews of street food stalls. And we’ve all seen
upmarket establishments go bust while downmarket
ones in a similar niche go from strength to
strength. It’s not about what you charge, it is
about what your margin is.
Your first
variable
Harking
back to my previous life as a manager of large
libraries, there is wisdom from subject cataloguing
of (physical) library books that I frequently refer
to. A book can only sit on one place on the shelves.
Similarly, a celebrant’s choice of primary variable
(category, subject, or, in the case of running a
business, motivation) drives and influences
everything.
If your first variable is money, the magical six or
seven figure annual earnings, your ideal client will
be a high-end one, with other characteristics lined
up behind that.
If money is the first variable of your mentors or
the business-oriented coaches you follow, the advice
they give will be skewed by that variable, though
often presented as advice that equates success with
earnings.
Your
location and your past earning
history
Location
influences cost because location influences living
expenses and the cost of doing business. All of
which influences salaries. Which in turn influences
perception of affordability. And appropriate
choices. A Rolls Royce and a Ford Fiesta will get
you from point A to point B in exactly the same
time. Whether a Rolls is seen as the better choice,
or the only one, will be influenced by the
neighbourhood. On what the Jones’s next door
perceive to be socially acceptable. Likewise, an
individual’s perception of a good hourly rate and a
good overall annual salary will differ depending on
who they work for and the industry. Stock Broker
versus Stock Clerk for example. You get the picture.
What
your competition and/or peers
charge
Differentiating
between
What I’m worth and
What I must
be worth because the people I benchmark against
charge that amount can be a cognitive
challenge,. Setting a fee without doing a full
costing is highly problematic, and risky. Matching
the market is a legitimate strategy. Matching the
market without doing a full costing or taking a
forensic eye to your business expenses may cause
difficulties sooner or later.
Non-monetary recompense
Every ceremony
we are booked for gives us a unique opportunity to
learn new skills, develop our craft, and accumulate
new knowledge. Unlike money, which can be here today
and gone tomorrow, knowledge and improved skills are
a form of recompense for time spent that can never
be taken away from us. Ceremony by ceremony we build
our market value. That may not mean we can charge a
higher fee. But it certainly can affect our total
bottom line. The more attractive you are, the more
in demand you are going to be and the more
ceremonies you have, through the magic of
amortization, the lower your fixed costs per
ceremony will be.
Willingness to pay
as a measure of value
What your couples are willing to pay
you has very little to do with how much they value
your services. Especially misleading (to
celebrants!) is any assumption that couples who pay
more value their celebrant more.
For high-end clients (the most common type of "dream
couple") $1500 may be a drop in the bucket, and
hence not a reliable measure of how much they value
what they are purchasing for that amount. Whereas
for someone on minimum wage, a $500 fee may
represent sacrificial spending. The widow’s mite for
those of you who went to Sunday school. An amount
they have had to save for and/or forgo other things
to afford. Thus, a much more accurate of how much
they value their celebrant.
It might also be a mark of how desperate they are.
We’ve all gritted our teeth and paid way more than
we can really afford to have a plumber come out
after hours to fix a problem that’s impossible to
live with until normal business hours (and costs)
kick in. For couples it may be that they’ve
procrastinated and have to lock a celebrant in
quickly in order to legally marry or for some other
reason, or that it is a very popular day and so far
every celebrant they’ve contacted has been booked.
When you link value with what they pay it comes down
to
- what amount of money represents to them
- how hard they've had to work to earn it, and
- what percentage of their total resources it
represents.
A way to clarify this is to use a surrogate for
money. Time. Someone on minimum wage ($21.38 per
hour before tax in Australia) would have to work 23
hours and 23 minutes to afford a $500 fee. Whereas
someone on $100 an hour would only have to work 15
hours to afford a $1500 fee. Where passive income is
involved, no time at all could be expended.
If a couple makes no effort to earn the money they
spend on you, and/or need to make no sacrifices or
juggle and trim their wedding budget elsewhere, how
can that amount be a measure of your worth or how
much they value you?
It can’t. And it isn’t.
My advice?
Your fee is your fee.
What you charge is a
complex and personal mix of maths and motivation
that only you can calculate. You don’t need to
justify it. You certainly don’t need to affirm
yourself by justifying it in a way that both
subtracts value from other celebrants through
criticism and subtracts value from using a celebrant
as a service option.
Thanks for reading!